01

Responsible company and scope

The responsible company is SOPON ENDÜSTRİYEL OTOMASYON VE YAZILIM TEKNOLOJİLERİ SANAYİ TİCARET LİMİTED ŞİRKETİ. This policy covers sopon.com.tr and sopon.ai. Our address and request channel are provided below.

02

Information processed and its use

Web server access logs may contain IP addresses, request times, URLs, response codes and browser information. They support website operation and security review. Enquiries use name, email and project details, with optional company, phone and country information, to respond and assess a proposal. Do not include sensitive personal data or confidential production information in the form.

03

Hosting, email and external links

The websites run on the company’s Windows/IIS server. Contact email uses Natro’s business email infrastructure. Opening the map link takes you to Google’s service. These websites do not run embedded maps, advertising or third-party analytics.

04

Retention and security

The form backend does not store enquiries in a separate database. If delivery succeeds, the request is held in the business mailbox. Anti-abuse limits use temporary server memory. The company must periodically assess access logs and mailbox retention against need and legal obligations; this policy does not assume a fixed retention period.

05

Requests and updates

For questions or personal data requests, contact info@sopon.com.tr. Where identity verification is required, applicable legal request procedures are followed. This policy is updated when processes or services change.